Make a request
If you wish to access documents that do not concern your personal information, please submit your application under the RTI Act.
If you wish to access documents held by the Board containing your personal information or if you wish to amend the personal information that the department holds about you, we recommend you apply under the IP Act.
If you want to couple your non-personal application with an additional request for documents containing your personal information in the same application - you can apply under the RTI Act for the entire set.
Please note, there are no application fees or processing charges if you apply for your personal information under the IP Act. If you apply under the RTI Act - there may be cost implications.
If you are not sure which Act you should apply under - please contact the Board Secretariat for help.
Application under the RTI Act
All applications under the RTI Act must:
- be in the approved form and be accompanied by the application fee
- give sufficient information concerning the document to enable a responsible officer of the agency or the Minister to identify the document
- state an address to which notices under this Act may be sent to the applicant
- state whether access to the document is sought for the benefit of, or use of the document by—
- the applicant, or
- another entity, and
- if access to the document is sought for the benefit of, or use of the document by, an entity other than the applicant—the name of the other entity
If the application is for access to a document containing personal information of the applicant, the applicant must provide with the application or within 10 business days after making the application:
- evidence of the identity for the applicant
- if an agent is acting for the applicant—evidence of the agent’s authorisation and evidence of identity for the
agent
Charges under the RTI Act
Applications under the RTI Act (whether non-personal or coupled with a request for personal information) incur the following charges:
- $55.75 application fee
- $8.65 per 15 minutes or part of 15 minutes processing charge for applications taking longer than 5 hours to process
- $0.25 per A4 page access charges
Application under the IP Act
All applications under the IP Act must:
- be in the approved form
- give sufficient information concerning the document to enable a responsible officer of the Board to identify the document
- state an address to which notices under the IP Act may be sent to the applicant
Also, the applicant must provide with the application or within 10 business days after making the application:
- evidence of identity for the applicant
- if an agent is acting for the applicant — evidence of the agent’s authorisation and evidence of identity for the agent.
Amendment of personal information
If you have had access to a document that contains information concerning your personal information that is inaccurate, incomplete, out-of-date or misleading, you can apply to have the information amended.
The amendment application must:
- be in the approved form
- provide sufficient information concerning the document to enable a responsible officer of the agency or the Minister to identify the document
- state an address to which notices under this Act may be sent to the applicant
- state the information the applicant claims is inaccurate, incomplete, out of date or misleading
- state the way in which the applicant claims the information to be inaccurate, incomplete, out of date or misleading and the grounds for the applicant’s claim
- if the applicant claims the information to be inaccurate or misleading—state the amendments the applicant claims are necessary for the information to be accurate or not misleading
- if the applicant claims the information to be incomplete or out of date—state the other information the applicant claims is necessary to complete the information or to bring it up to date
Also, the applicant must provide with the application or within 10 business days after making the application:
- evidence of identity for the applicant; and
- if an agent is acting for the applicant—evidence of the agent’s authorisation and evidence of identity for the agent.
Lodgement information
Download the approved application form:
- Right to Information and Information Privacy Access Application form
- Information Privacy Personal Information Amendment form
Lodge the completed application form with:
Legal Services Branch
Department of Education
PO Box 15033, City East Qld 4002
Telephone: +61 (0)7 3513 5858
Email:
rti@qed.qld.gov.au
Website: Department of Education - Right to Information
How long will it take to process a request?
You will receive acknowledgement of receipt of your request within 15 business days.
The Board is required to respond to your application within 25 business days of receipt. If consultation with other people is required under the RTI or IP Act another 10 business days is permitted to process the application. You will be advised if other people are required to be consulted.
If the decision-maker needs more time to consider your application for other reasons, you will be notified and your permission will be requested to extend the processing period.
Applications made on behalf of children
Section 25 of the RTI Act and section 45 of the IP Act provides that a parent or guardian of a child may make an application on behalf of the child for access to documents. In making an application pursuant under the RTI or IP Act the parent or guardian must:
- specify in writing that the application is made on behalf of the child
- state his/her name and the names of the child or children concerned
- provide documents proving his or her identity and evidence of their relationship to the child or children concerned
Further information
The RTI and IP Acts are available from the Office of the Queensland Parliamentary Counsel website. More information is available on the Queensland Government Right to Information website.
Last updated 8 September, 2023