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Home > Privacy


Your privacy

Non-State Schools Accreditation Board (the “Board”) is committed to protecting user privacy. We understand that visitors and users of this website ( and the NSSAB Online Services portal (;;;; and (as applicable)) are concerned about their privacy, and the confidentiality and security of any information that is provided.

The Information Privacy Act 2009 and the Information Privacy Principles (IPPs) govern the way we deal with your personal information, and this privacy statement sets out how we collect, use, disclose and otherwise manage your personal information.

Collection, use and disclosure of personal information

Personal information is information or an opinion that can identify an individual.

The types of personal information we collect about you depends on our relationship with you. Generally, we may collect your name, contact details (including postal address, phone number and email address) and information relevant to providing you with the information or services you seek.

We may also collect the following personal information:

Some of this information may be considered more sensitive than other information, such as criminal record details.

In the event that a person submitting a form is providing personal information on behalf of someone else, it is the relevant governing body’s or school’s responsibility to ensure that the person has the correct information and authority to submit the information.

Generally, we will collect, use and hold personal information about you that is reasonably necessary for or directly related to the performance of our functions and activities, and for the purposes of:

Generally, we will only use or disclose personal information about you for the purposes for which it was collected (as set out above or as provided in any contemporaneous notification at the time of collection).

Any personal information provided as part of a governing body or school will be shared amongst other registered users of that governing body or school.

We may disclose personal information about you to:

Contact information provided by the chairperson or office contact may be disclosed to persons requesting contact information for the governing body.

Certain information collected may also be published on the Board’s website and under the Queensland Government Open Data Portal ( if suitable for release - for example, non-State school and governing body details (including relevant contact details), accreditation details, enrolment and audit data.

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Information collected on this website

When you visit this website, our web measurement tool and Internet Service Providers record anonymous information for statistical purposes only, including:

No attempt is or will be made to identify you or to use or disclose your personal information except where required under a law, for example, a law enforcement agency may exercise a warrant to inspect our service providers' logs.


We will not use your email address details to compile or add to a mailing list or for marketing purposes (unless you request us to do so), nor will we disclose these details to third parties without your consent, unless we are required to by law.
Our Internet Service Provider and information technology staff may monitor email traffic for system trouble shooting and maintenance purposes.

Public records

This is a Queensland Government website. Email correspondence and information provided via online webforms can constitute public records and can be retained as required by the Public Records Act 2002 and other relevant legislation.


We store your personal information in different ways, including in paper and electronic form. We take all reasonable measures (including electronic and physical security measures) to protect your data from loss, unauthorised access, use modification or disclosure, and against other misuse.

Links to other sites

This website contains links to other websites. The Board is not responsible for the privacy or security practices or the content of such websites.

Access to personal information

You may access the personal information we hold about you, subject to certain exceptions (including where access is not permitted by law).

If you wish to access your personal information, please contact us in writing using the details below. We will respond to your request within a reasonable period.


If you have any queries or concerns about our privacy and security practices, or you wish to make a complaint about a breach of the Information Privacy Act 2009 or the IPPs, please contact us using details below and we will take all reasonable steps to investigate and respond to you:
Address: Floor 8, Education House, 30 Mary Street, Brisbane, Qld 4000
Mail: PO Box 15347, City East Qld 4002
Tel: (07) 3513 6773

If after this process you are not satisfied with our response, you can submit a complaint to the Office of the Information Commissioner Queensland (OICQ). To lodge a complaint, visit the ‘Complaints’ section of the OICQ’s website ( to obtain the relevant complaint forms, or contact the OICQ’s office.

For more information about privacy in general, you can visit the OICQ’s website at

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Last updated 21 April, 2022