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Make a request

How to make an access application

Before making a Right to Information (RTI) access application check to see if the information is already available.

If you need to make an access application, you can seek access through one of the following options:

Download an application form and submit it by mail or email (contact details below)
Submit your request in writing by mail or email (contact details below)

All applications under the RTI Act must:

be in writing
give sufficient information concerning the document to enable an officer of the department to identify the document
state an address to which notices under the RTI Act may be sent
provide evidence of your identity
if you are an agent applying on behalf of someone else provide evidence of your authorisation (e.g. court order).

Information about evidence of identity requirements can be found here.

Personal Information Amendment

Under the RTI Act, you can request changes to your personal information held by the government if you believe it’s wrong, incomplete, outdated, or misleading.

Before applying formally, please contact the Secretariat to help you correct your information. The Secretariat may be able to assist with amending your personal information, particularly for informal updates, like changes to contact details.

If a formal application is needed, you can download the Right to Information Personal Information Amendment Application form and submit it via post or email (contact details below).

An amendment application must:

be in writing
provide sufficient information concerning the document to enable an officer of the department to identify the document
state an address to which notices under the RTI Act may be sent
provide evidence of your identity
if you are an agent applying on behalf of someone else provide evidence of your authorisation (e.g. court order)
state the information you claim is inaccurate, incomplete, out of date or misleading
state the way in which you claim the information to be inaccurate, incomplete, out of date or misleading and the grounds for your claim
if you claim the information to be inaccurate or misleading - state the amendments you claim are necessary for the information to be accurate or not misleading
if you claim the information to be incomplete or out of date - state the other information the applicant claims is necessary to complete the information or to bring it up to date.

Fees and charges

There is no application fee or processing charge for requests solely seeking access to your personal information. Access to documents is free if provided electronically.

For requests involving non-personal information, an application fee applies and cannot be waived.

Additional charges may include:

Processing fees (if processing takes over five hours)
Access fees (waived for electronic documents).

Processing and access charges may be waived in some cases. For details of RTI fees and charges, see rti.qld.gov.au/fees-and-charges.

How long will it take to process an access or amendment application?

You will receive acknowledgement of receipt of your application within 15 business days.

The Board is required to respond to your application within 25 business days of receipt of a valid application. If consultation with another person or entity is required for your access application made under the Right to Information Act 2009 (Qld) another 10 business days is permitted to process the application. You will be advised if consultation is necessary.

Also, if the decision-maker needs more time to consider your application for other reasons, you will be notified, and your permission will be requested to extend the processing period.

Contact Details and Assistance

You can contact the NSSAB Secretariat by email, phone or post:

Email: NSSAB.Admin@qed.qld.gov.au

Phone: 07 3513 6773

Post: Non-State Schools Accreditation Board
PO Box 15347, City East Qld 4002